We apologise if you were unhappy with your purchase!
Products sold are non-refundable, but we will happily exchange the product with another product of same value or greater value.
Exchanges are only offered for wrong handed products or damaged products upon delivery. All refunds or exchanges must be submitted within 7 days of receiving the package.
How to Request for a Refund or Exchange
Please write to us via our Contact Form or email us at firstname.lastname@example.org by stating the below details
- Subject Line: - #(Your Order Number)
- Product Name:
- Reason: Wrong product delivered or product damaged upon delivery
- Photo of Product:
- Comments (Optional):
We will then process your request accordingly.